When you select this method for validation during a password reset, you will be asked to enter a code texted to your phone. When using mobile phone as a validation method, you will provide the number to a phone that can receive text messages, be it a personal or work provided phone. To complete the sign-in process, the verification code provided is entered into the sign-in interface. This method allows for an SMS text to be sent to your mobile phone containing a verification code. An email address external to Walmart is required because a Walmart-based mailbox will not be accessible if you are locked out or have to reset your password. When you select this method for validation during a password reset, you will be asked to enter a code emailed to that address containing a verification code. When using Email as a validation method, you will provide an email address external to Walmart, typically your personal address. When you select this method for validation during a password reset, you will be requested to enter a code shown on the screen of the Authenticator App, to acknowledge verification. This method requires you to install the Microsoft Mobile Authenticator app on your mobile phone. When you select this method for validation during a password reset, a notification will be sent to your phone, prompting you to acknowledge verification. When you set up SSPR, you will be required to choose at least two authentication methods ( exception: Health and Wellness associates only need to choose one method). The Self-Service Password Reset (SSPR) tool validates your identity using any of the following authentication methods. Please see the FAQs for more information about SSPR eligibility. At this time, some accounts may not be eligible for SSPR. Note: You must be connected to the Walmart network to set up SSPR. For more information about SSPR, visit the SSPR Information page, or visit wmlink/SSPRsetup to set up SSPR. It also allows you to unlock your account if you entered the wrong password too many times. The Self-Service Password Reset (SSPR) tool allows you to change your Walmart account password quickly and easily – without having to contact the help desk. What is SSPR and What are “Authentication Methods”? The fastest and easiest way to change your password and unlock your account.
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